Last Updated: [Insert Date]

Welcome to Ayqona. These Terms & Conditions (“Terms”) govern your access and use of our website, products, and services (“Services”). By visiting our site or purchasing from us, you agree to be bound by these Terms.

Please read them carefully before using our website.

1. General Information

This website is operated by Ayqona (“we”, “our”, “us”).
By accessing or using any part of the website, you agree to comply with these Terms & Conditions.

We reserve the right to update, modify, or replace any part of these Terms at any time. Changes will be posted on this page.

2. Eligibility

By using our website, you confirm that:

You are at least 18 years old, or using the website with permission from a legal guardian.

You have the legal capacity to enter into a binding contract.

3. Use of Website

You agree not to:

Use the website for illegal or unauthorized purposes.

Interfere with the security or functionality of the site.

Attempt to copy, reproduce, or exploit any part of the website without written permission.

All content, images, and branding are the intellectual property of Ayqona.

4. Products & Descriptions

We strive to display accurate product descriptions, colors, and details.
However:

Colors may vary depending on screen settings.

Sizes may vary slightly due to handcrafted detailing.

We reserve the right to discontinue or update any product at any time.

5. Pricing & Payment

All prices are listed in AED unless stated otherwise.

Prices may change without prior notice.

Orders are only processed once payment is confirmed.

We accept payments through trusted third-party providers such as Stripe, Tap, and Shopify Payments.

We reserve the right to refuse any order in cases of suspected fraud or incorrect pricing.

6. Order Confirmation

Once an order is placed:

You will receive an order confirmation email.

Orders cannot be modified once processing begins.

We reserve the right to limit or cancel orders at our discretion.

7. Shipping & Delivery

Shipping timelines and rates are stated in our Shipping Policy.
Please ensure accurate delivery information.
We are not responsible for delays caused by:

Customs inspections

Courier issues

Incorrect address provided

Risk of loss transfers to you once the order is handed to the courier.

8. Returns, Exchanges & Refunds

Our Return & Exchange Policy outlines the conditions under which eligible items can be returned or exchanged.
Certain items may not be eligible for return due to hygiene or customization reasons.

Refunds are processed only according to the terms stated in our Refund Policy.

9. Account Information

If you choose to create an account:

You are responsible for maintaining the confidentiality of your login details.

You must notify us immediately in case of unauthorized access.

We reserve the right to suspend or terminate accounts for misuse.

10. Third-Party Services

Our website may use or link to third-party tools (such as payment gateways or analytics).
We are not responsible for third-party practices, policies, or performance.

We recommend reviewing their policies separately.

11. Intellectual Property

All designs, images, logos, content, product names, and media are the exclusive property of Ayqona.
You may not use or reproduce any materials without written permission.

12. Limitation of Liability

To the fullest extent permitted by law:

Ayqona is not liable for any indirect, incidental, or consequential damages arising from use of the website or products.

We make no guarantees regarding website availability, accuracy, or uninterrupted operation.

Use of the website is at your own risk.

13. Indemnification

You agree to indemnify and hold Ayqona harmless from any claims, damages, or costs arising from your misuse of the website or violation of these Terms.

14. Governing Law

These Terms are governed by the laws of the United Arab Emirates.
Any disputes shall be resolved in the competent courts of the UAE.

15. Contact Information

If you have any questions regarding these Terms & Conditions, you may contact us at:

Ayqona
Email: [Insert Contact Email]
Phone: [Insert Number]
Address: [Insert Address]